Use a software tool to keep track of phone calls. There are wise of contact management systems available today. Find one you like and use it. Every time someone calls and you need to record the call put it in the system NOT on a piece of paper.
Add accounts for income that is specific to your business and occurs regularly. You can have just one revenue line, but chances are you earn revenue from more than one type of product or service. Use a more general account for anything that does not occur regularly.
We laugh when young children believe that money is made in ATM machines and that all one needs is the right card to access cash whenever the need arises. But it's sad when adults use the same idea to manage their own checking accounts.
Mind you, FMU offers other fields, like management e, and Film and Video, and nursing, and many more. I am not sure what all they offer, I know there is a lot though. management e is the only field that you can get a Masters in thus far. You can get both an Associate and Bachelors in everything else though. They are currently trying to change that, as we speak.
4) Improve the business management: when the business is properly managed, the customer complains are few and positive. When the management is poor, your clients' comments are many and negative. To make your clients happier, you should listen, think and perform the tasks. Car models are different and so are the cleaning techniques. You should treat both cheap and expensive car owners alike. Task and money management are other things you want to fulfill. You do not want to keep the clients waiting or forget about their needs all together.
Advertising is very important: Make big signs,run in ad in the paper,community bulletin boards are some ideas. You can all email every one you know to come to your business. Your friends you can offer a great deal.
This is an important part of planning. In other businesses, marketers research on what niche is very effective in their local community. In selling handmade jewelry, your research is about handmade jewelries. Of thailand events , sellers should research the competition in their area.